Privacy Policy

This Privacy Policy describes how Duck Garage collects, uses and protects site users’ personal data www.duck-garage.com.

We respect your privacy and are committed to protecting your personal data in accordance with applicable law, including the General Data Protection Regulation (GDPR).

1. Personal Data Administrator

The personal data administrator is:

Duck Garage
Address: Dobrich, 52 ‘3rd March’ Blvd.
Phone: 0894742250
Email: info@duck-garage.com

2. What personal data do we collect

We can collect the following data:

  • Name
  • Phone number
  • Email Address
  • Car make and model
  • Description of the problem or query
  • Technical information (IP address, browser, cookies)

3. How we use your data

The data collected is used for:

  • Responding to queries through the contact form
  • Booking a service appointment
  • Improvement of services and site
  • Client communication as needed

We do not use data for spam or unregulated marketing purposes.

4. Legal basis for processing

We process personal data on the following grounds:

  • performance of a contract or taking action before concluding a contract
  • Legitimate Interests (Customer Communication)
  • your consent when applicable

5. Data Storage

Personal data are stored only for the period necessary to fulfill the purposes for which they were collected or according to legal requirements.

6. Sharing data

We do not sell, give or provide personal data to third parties, except where necessary for:

  • Hosting Services
  • Technical Support
  • Legal Obligations

7. Cookies and Analytical Tools

The site may use cookies to:

  • Improving user experience
  • Traffic Analysis (e.g. Google Analytics)

More information can be found in our cookie policy.

8. Your Rights

You have the right to:

  • request access to your data
  • correct inaccurate data
  • request deletion
  • Limit processing
  • objection to processing

For the exercise of rights, you can contact us at info@duck-garage.com.

9. Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access or abuse.

10. Policy changes

Duck Garage reserves the right to update this policy as needed. The changes will be posted on this page.